Re: STUDENT REQUEST: The definition of quality formulated by Deming

[TQNELSON@aol.com]

Ref. Chapter 6 of OOTC for WED's answer to this question. It is not about a 
simple definition, it is about the system itself and how the answers (plural) 
to the question, "What is quality?" are developed.

Del Nelson
American River College

When "We, the People..." are replaced
by dollars, profits, and greed,
It is time to start over
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