Understanding Your Org as System - BDA London & SE, Tues 29 Feb

[Colston Sanger <colston@shotters.dircon.co.uk>]

Dear Denizens,

BDA LONDON AND SOUTH-EAST TRANSFORMATION NETWORK

You are warmly invited to the first meeting in our 2000 programme on
'Systems thinking for today's world.'

Non-members and out of town visitors are especially welcome.

There is no charge for the meeting, but please let us know that you
intend to come by using the FAXBACK below.

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UNDERSTANDING YOUR ORGANISATION AS A SYSTEM:
The Starting Place for Effective Change

John Seddon

Tuesday, 29 February 2000, 13.30 for 14.00

Royal Mail Conference Centre, Phoenix Place, London WC1
(Nearest tube: Farringdon or Chancery Lane)

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Dr Deming taught that organisations should be managed as systems, not 
functional
hierarchies. What does this mean? How is systems thinking different from 
`command
and control' thinking?

In this, our first meeting of the 21st Century, John Seddon will introduce 
practical,
easy-to-understand and readily applicable ideas that have immense power for
managing change and improvement. En route, he will probably slay a few holy 
cows
of the quality movement.

The Speaker

John Seddon is an occupational psychologist, author and managing director of
Vanguard Consulting. His interest in quality began in the mid-1980s when he 
was
asked to research programmes of change that had failed. Today, he describes 
his work
as a combination of systems thinking - how the work works - and 
intervention theory -
how to change it. John is well known for his controversial views on ISO 
9000: check
out Vanguard's website at www.vanguardconsult.co.uk. He could never be 
described
as short on ideas and big on humility. Expect a mixture of entertainment, 
education
and controversy.

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FAXBACK to Steve Ashley on 0171 239 2601

Name:

Organisation:

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Email:

[ ] I will be attending the BDA meeting on Tuesday, 29 February 2000




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Email:   colston@shotters.dircon.co.uk
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