RE: den.list-d Digest V00 #18

[James Robert Crow <jr1crow@mindspring.com>]

Hello Group:

The same is basically true in the Green M&M's exercise.  If the production
groups are following the rules laid down by management they must take the
next ten M&M's that come out of the bag.  In that respect the group is
totally controlled by the system.  In practical experience groups will
manipulate the contents to provide a better result, which also reinforces
what Deming said regarding the dangers of managing by the numbers.

RC
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