Re: REQUEST: Total Quality Management

["SENATI Ad. Industriales" <indutriales@hotmail.com>]

>I am having difficulty finding information on the importance of Deming's 14 
>points.  Which one of Deming's 14 points do you feel is the most important 
>and why?
>
>Your time and effort is much appreciated.
>
The answer is simple : no one of them are the most important. All are 
important but you must to know the importance of Deminng's 14 points is 
mainly for the capability of improve the performance, quality and production 
of any organization or enterprise.

I guess there is not any experience improving quality with just a few 
Deming's points.

Regards from Peru

Carlos
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