How to measure quality loss ??

Subject: How to measure quality loss ??
From: "Manoj Sharma " <manoj@banas.guj.nic.in>
Date: Thu, 10 Aug 2000 10:50:55 +0530

Dear DENIZENs,
I need your valuable contribution in answering following two 
questions:
1. How to measure quality loss & quality cost in an organization? &
2. How to classify value addition & Non-value addition activities ?
I expect some practical solutions.
Thanks in advance for saving some moments.

Regards,

Manoj "India"
Manoj Kumar Sharma
TQM-HRD CELL
Banas Dairy; Post Box No.20
Palanpur (Gujarat)-385001
Phone:+91-02742-53881 Ext.288
Fax:+91-02742-52723
"If you do the things,the way you had been doing;you'll get what you had been getting."
===========================================================================

Follow-Ups:
- Re: How to measure quality loss ??
  - From: "Dr. W. J. Latzko" <Latzko@att.net>
- Re: How to measure quality loss ??
  - From: Roger Key <roger.key@onet.co.uk>
- RE: How to measure quality loss ??
  - From: "Eugene Taurman" <ilx@execpc.com>

References:
- REQUEST: 21st Century Quality Concepts
  - From: TQNELSON@aol.com

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