Re: Request: Improving attitudes and morale

[John <jsdwd@samart.co.th>]

on 7/9/00 12:42 am, Dawn_M_Zarobinski@email.whirlpool.com at
Dawn_M_Zarobinski@email.whirlpool.com wrote:

>> I am looking for data on improving employees attitudes and improving
>> the overall moral of a group of workers.  Does anyone have examples of
>> what they have tried, what has worked, and what hasn't. I would
>> appreciate any information I can get.
>> Dawn Zarobinski
 
Some managers have found that treating people with dignity and respect and
being honest with them has a positive effect on morale.  I guess you already
know that.  Doesn't your morale improve when you are treated with dignity
and respect.  Don't you have a more positive attitude when you are able to
take pride and joy in your work and your managers and co-workers are open
and honest?

Deming, I suppose, would say, "All anyone ever asks for is a chance to take
joy in his work."  Your efforts might be directed in that area.

I don't think I have any data to support either of these suggestions.

John Dowd
jsdwd@samart.co.th
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