Re: REQUEST: quote by W.E. Deming

[jsdwd@ksc.th.com]

> The quote says something to the effect that: If I had to sum up my message to
> management in a few words, I would tell them to focus their efforts on
> reducing
> variations.
> M. Scott
 
My recollection is that he said, "If I had to sum up my message in a few
words, I'd say it all had to do with reducing variation."

I heard him say that in the mid 80s and am not sure who would have made the
same summary statement a few years later.