RE: REQUEST: quote by W.E. Deming

[Richard White <Richard.White@Approach.Com>]

In the Deming Video Series, there is a point at which Lloyd Dobyns asks
Deming if he could sum up his philosophy in one sentence. Deming replies
"Reduce variation." He then repeats and elaborates - "Reduce variation (and
good things happen)."
I don't have time to track it down to the individual tape, but it's there.
Maybe on the Funnel Experiment video, or Lessons of the Red Beads...