Re:Quality tool training a mistake

Subject: Re:Quality tool training a mistake
From: Alan Mossman <765611@waitrose.com>
Date: Sun, 18 Feb 01 09:19:30 +0000

On 15.2.01 21:42 John Seddon wrote:

>To train people in quality tools and techniques is
>a mistake. The same mistake occurred in UK auto manufacturers and they are
>going out of business.

Would you care to expand on this John?

Later you seem to qualify this when you say
>many organisations waste time and effort teaching tools
>when their efforts should have been devoted to understanding the system.

with best wishes

Alan

-- 
Alan Mossman  765611@waitrose.com
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Follow-Ups:
- Quality tool training - a mistake!?
  - From: "Malcolm Macpherson" <Macalex1@xtra.co.nz>
- Re: Quality tool training a mistake
  - From: Bob Adsett <bob.adsett@lineone.net>
- Re:Quality tool training a mistake
  - From: John Seddon <john@vanguardconsult.co.uk>

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