Re: Quality tool training a mistake

[SOPKrules@aol.com]

Look at Dr. Deming's business as a system diagram.  It only portrays 
information and/or materiel flow.  People appear as things (entities).  The 
diagram doesn't portray the coordination of commitments although it may be 
implied.  Implication is not enough - coordination of commitments is at the 
heart of the action in any human lead system.  Information and materiel 
follow.

Some interesting reading in this domain can be found by looking into the work 
of:

Fernando Flores
John Austin
John Searle
Terry Winograd
Martin Heidegger

Maybe we can learn something from this body of work in speech act theory, 
management, software design and philosophy.  Maybe we can make Dr. Deming's 
work of even more practical significance.  Do you think that is what he may 
have wanted?  Conceptual pragmatism - he should it to us in the theory of 
knowledge component of SoPK.

Bob