Re: Quality tool training a mistake

[SOPKrules@aol.com]

Del:

I have studied Dr. Deming's teachings extensively.  Commitment is not only a 
phenomenon that appears in psychology.  The input-ouput model of systems is 
inadequate for portraying the coordination of commitments that is critical to 
the successful accomplishment of any aim or any action for that matter.  Have 
the way we've been looking at "business systems" led to transformation?  
Might there not be an orientation to viewing systems that allows a more 
wholistic view than the traditional input-output model that is focused on 
materiel and information.  People and the way in which we manage our 
commitments are what drives the business system not materiel or information.  
Where it not for our commitment process (as bad as they may be) the materiel 
and information would not flow through the system.  

Bob