Re: How to combat ordinal ranking of employees

[Jim Walker <The.Walkers@sympatico.ca>]

As a relatively new participant in the Deming mindset my readings draw
me to believe that the quote below might be changed in one small way.
'Örank our staff from #1 to #n based on the value they provide the
customer.'

Cheers,
Jim Walker

Tony.Turner@metavante.com wrote:

> Not sure if this qualifies as an operational definition,
> but what we have been asked to do is to rank our staff from
> #1 to #n based on the value they provide the company.