SoPK ?

[FVoehl@aol.com]

In a message dated 4/5/01 5:47:54 PM, c.daniel@business.ntl.com writes:

<<  not able to understand the meaning of SoPK, can you please elaborate. >>

Yes, indeed.  SoPK refers to Dr. Deming's System of Profound Knowledge.  
Profound Knowledge begins with an appreciation for a system, which can be 
achieved through flow diagrams, such as the one Deming used in Japan in 1950. 
 Along with appreciation for a system, SoPK must entail an understanding of 
the theory of variation, theory of knowledge, and psychology.  SoPK cannot be 
separated into pieces and the four parts must be seen as interacting with 
each other.

I hope this helps answer your question.  Check the DEN archives for more 
details or look up Lou Schultz's book *Profiles in Quality* (Quality 
1994) for a more thorough explanation.

Frank Voehl (FVoehl@aol.com)
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