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RE: Customer satisfaction, 2 questions)

Subject: RE: Customer satisfaction, 2 questions)
From: "Humberto" <humbertos@gua.net>
Date: Tue, 8 May 2001 10:33:19 -0500

Tom:

Are you saying that I can also improve the quality of my products by
lowering my customer?s expectations??

Humberto.

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- Re: Customer satisfaction, 2 questions)
  - From: Tom Dulz <dulz@hereintown.net>

References:
- Re: Customer satisfaction, 2 questions)
  - From: Tom Dulz <dulz@hereintown.net>

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