Re: USA Today Ranking article

["John Bruman" <jbruman@precisiondie.com>]

Hi Tony:
It sounds very much like the article I submitted a couple weeks
ago.
In regards to the closing quotation, I can only say:
Well - Duh!
WED told us this nearly three generations ago!
J Bruman
QA Manager
"Measuring outcomes instead of managing processes is like steering
your car by staring in the rear view mirror and counting all the
dead animals."