Re: In Service of Greater Good

[Myron Tribus <mtribus@home.com>]

I addressed this question of the purpose of an enterprise, "Whom do 
we serve?" in a recent paper now on the DEN archive at
http://deming.ces.clemson.edu/pub/den/deming_tribus.htm

See the paper describing the Bata system of management.  I have sent 
Jim Clauson a CD rom containing a review of the Bata system in some 
detail.  It is too large for easy download.  He is considering what 
to do with it.

Myron Tribus,  350 Britto Terrace,  Fremont, CA 94539
Ph:510 651 3641  Fax: 510 656 9875   e-mail: mtribus@home.com
The only things you can learn are the things you do not already know.'

[Moderator's Note:  The CD contains 3 files totaling just over 10 Mb - those
with high speed connections might download it efficiently and I will get
it on the web site this weekend for those folks.  For the rest of us
with dial-up connections, I am looking at other alternatives. ]