Re: Ford embraces Six Sigma

[SOPKrules@aol.com]

Myron:

Can you show any maps Dr. Deming drew to depict processes or systems as a 
complex network of coordinated commitments?  I've seen a good deal of work 
that Dr. Deming, but certainly not as much as you.  Look at the vast majority 
of "process" or "system" maps that are done - they are look somewhat similar. 
 They are great depictions of the flow of things and data.  People do not 
appear in the maps as people coordinating action by taking the fundamental 
speech acts that we use to make action happen:  request, delcare, promise.  
These distinctions of speech act theory or coordination theory do not appear 
in any of the writing I have seen submited by Dr. Deming or any of the people 
who were close to Dr. Deming.  Dr. Deming did give us the SoPK with which to 
see the usefulness of these speech act theory distinctions.

I believe part of why Dr. Deming's philosophy of management has not been as 
useful in terms of actually transforming our world of work and other stuff.  

Bob