Re: Ford embraces Six Sigma

[Myron Tribus <mtribus@home.com>]

Dear Bob:
Except for the famous diagram on page 4 of Out of the Crisis, I never 
saw a flow chart used by Dr. Deming.  He may have used such, but I 
never saw them.

You are on target when you speak of the absence of people from the 
typical flow chart.  This is why I championed the "Deployment Flow 
Chart" which uses a "cast of characters" in a set of boxes across the 
top of the page.  

Whenever an action is to be taken, the symbol for 
that action shows beneath the box of the person most responsible.  I 
produced a set of video tapes to  illustrate how to use deployment 
flow charting.  In particular the video  discussed what to do with 
flow charts after you have made them.  After all, you are not 
learning to flow chart; you flow chart to learn.

Myron Tribus

>Myron:
>
>Can you show any maps Dr. Deming drew to depict processes or systems as a
>complex network of coordinated commitments?  I've seen a good deal of work
>that Dr. Deming, but certainly not as much as you.  Look at the vast majority
>of "process" or "system" maps that are done - they are look somewhat similar.