RE: Applying Deming to the Service Sector

[Steven_S_Prevette@rl.gov]

Well, if you are an ASQ member, I just had an article published in the
"Emerging Sectors" column in the Quality Progress magazine.  If you are an
ASQ member you can get to it at the following URL:

http://www.asqnet.org/members/news/qualityprogress/2001/0901/104emerging_090
1.htm

Steve Prevette
QA Engineer, ESH Radiological Compliance
Fluor Hanford, A Fluor Global Services Company
ASQ Certified Quality Engineer
steven_s_prevette@rl.gov
509-373-9371