London&SE Deming Network - Wed, 21 Nov - Enterprise Risk

[Colston Sanger <colston@shotters.dircon.co.uk>]

Dear colleague,

You are warmly invited to our next joint London and South-East Deming 
Network/Centre for Tomorrow's Company workshop on Wednesday, 21 November at 
the Royal Mail London Conference Centre, Phoenix Place, Mount Pleasant, 
London WC1, 1.30 for a two o'clock start.

Best regards,

Colston Sanger

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London and South-East Deming Network

Enterprise Risk Management:
Coherence, Robustness … and
Stories

A joint meeting of the London and South-East Deming Network and
the Centre for Tomorrow's Company

Wednesday, 21 November 2001, 13.30 for 14.00

Royal Mail London Conference Centre, Phoenix Place, Mount
Pleasant, London WC1

Street map at:  www.streetmap.co.uk.  Nearest tube: Farringdon or Chancery 
Lane.

There is no charge for this workshop, but please let Steve Ashley know that 
you intend
to come by using the FAXBACK overleaf.

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The adoption of the Turnbull report puts risk management high on the
organisational agenda. Organisations, whether in the public or private 
sector, are
recognising the need for higher standards of corporate governance and a more
effective approach to risk management.

In Antelope's experience of risk management at a business or enterprise 
level the
problem lies not in the risk, but in the response. Too often the response 
is neither
timely nor concerted. Too often the risk sows seeds of discord and 
division. But the
point of enterprise risk management is to treat the enterprise as a 
cohesive system, not
as a collection of functions or processes.

Finding robust stories

The way we understand change is through narrative ­ stories. We use 
narrative to
track changes in circumstance and to understand the significance of the 
changes as
they apply to us. Yet often we are ambivalent about surfacing and telling 
these stories
of how things might play out and how they might be. On the one hand, we feel
uncomfortable, at risk, even guilty in thinking about things that might 
upset the status
quo. On the other hand, we find stories hugely engaging and energising.

Similarly, when an organisation is considering its future path. If the 
stories being told
are irrelevant to stakeholders' needs, invoking a 'So what?' response, the 
organisation
is unlikely to succeed in its plans. When people find the story of a 
proposed response
to a risk convincing, then it is likely to be robust. For it to be 
convincing, it must
integrate and energise the separate stories of the stakeholders concerned. 
If people
remain cynical, we know it won't fly.

In this workshop we will find, tell and retell some organisational stories. 
In the first
half, we will briefly contrast the available approaches to enterprise risk
management. Then, based on an enterprise scenario, we will use tools and
templates to draw out the current situation and its risks. In the second 
half, we will
use a variety of techniques to find robust and convincing stories of risk 
responses.

The Speakers

Aidan Ward is a founder and Colston Sanger is a consultant with Antelope
Projects Ltd ­ www.antelopes.com - a specialist risk management consultancy
whose particular concern is how business relationships flex, respond and 
adapt in the
face of uncertainty and unanticipated risk.

Michael Jacobs is a mediator and consultant working with Stepping Stones
consultancy - www.stepping-stones.org. His primary focus is on helping people
engage with each other so they can get things done. He thinks stories are 
one of the
best ways to turn disparate information into meaningful knowledge.

The Centre for Tomorrow's Company

The Centre for Tomorrow's Company ­ www.tomorrowscompany.com - is a think
tank and catalyst, researching and stimulating the development of a new 
agenda for
business.  It works to create a future for business that makes equal sense 
to staff
shareholders and society. Members of the Centre for Tomorrow's Company include
Cadbury Schweppes, Camelot, John Lewis Partnership, Shell and Unipart.

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FAXBACK

Please register me for the workshop on Enterprise Risk Management: Coherence,
Robustness and Stories to be held at the Royal Mail London Conference Centre,
Phoenix Place, Mount Pleasant, London WC1 on Wednesday, 21 November 2001.


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FAXBACK to 020 7239 2601 or email Steve.D.Ashley@RoyalMail.co.uk

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Email:   colston@shotters.dircon.co.uk
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