UKDN #16: out now http://www.ukdn.net

[UK Deming Newsletter <editor@ukdn.net>]

UK Deming Newsletter    no. 16   19 November 2001

ISSN: 1470-5672   Copyright © 2001   Editor: Alan Mossman 

for permission to reprint contact copyright holder direct

The purpose of this occasional free Newsletter is to encourage Deming style thinking and transformation in our organisations.

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Contents 

news
     Rolls Royce, 
     Henry Neave honours IQA, 
     Premier's Awards for Continuous Improvement in Local Gov't, 
     Deming Forum 2002 
     EFQM 
     European Network for Business and Industrial Statistics 
jobs
     graduate trainee 
     Basic skills quality initiative Work-based learning facilitator 
groups/regions
     report on the London and SE meeting
articles/reviews 
     article: Steve Prevette Liars Figure, and Figures Lie
     book reviews: The Democratic Corporation by Russell L. Ackoff; Open Minds by Andy Law 
people and orgs
     Val Thomas
letters 
     Rod Thorogood Re: Seddon's Deming SIG Manifesto 
resources
     Theory of Constraints and Lean Manufacturing
media 
     John Seddon targets targets on the radio
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Some changes this month reflecting the possibilities offered by the web.

Beginners please now has its own pages -- just click on the button. Thinking of Myron's quote on the frontpage, Andrew Pearson writes: I am "doing process improvement" in an environment of short termism, numerical/financial targets, merit ratings, appraisals, ISO9000 etc etc. I (and I suspect so many others in my "grass roots" position) would like to ask: Not when but where do I start? Please share your advice with other readers.

The beginner's please answers will link to the tools for transformation pages . This is also to become the home for responses to beginner's queries to the DEN. The first of these answers from Steve Prevette is now up. Its about control charts. Thanks Steve.

If you have a question please send it to editor@ukdn.net and let me know if you wish to remain anaonymous, to have your name included and not contact info or if you want name and contact info.

Courses and conferences will list UK courses and conferences with a Deming Flavour and selected overseas events. Henry's courses up to the end of 2003 are now included.

Finally brief thanks to Bob Smith, a reader who lives just down the valley from here. Bob made some excellent comments about the site -- he was afraid they might be too nit-picky. Whatever else they may me, they are enormously helpful. Thanks Bob

And thanks to Denise, John, and others for your encouraging mails.

Alan

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--
Alan Mossman, <editor@UKDN.net>
UK Deming Newsletter   
01453 765611  mobile: 07968 485627  fax: 0845 334 7678