RE: Do what?!?

["Stewart, Andy" <astewart@umr.edu>]

Roger:

	I'm certainly no expert, but my personal "buzzword alarm" went way off the top of the chart.
	
	Den Lurker
	Andy Stewar

-----Original Message-----
From: Roger Key [mailto:phaedo@ntlworld.com]

"... is a world class operation with fanatical culture of continuous process
improvement. We are a metric-driven organization, with performance 
scorecards link corporate strategy and operational performance to 
individual compensation. Statistical process control assures 
continuous process improvement and cascading operational metric 
reviews assure awareness, alignment and visibility to operational 
performance".