RE: SWQN

["Cliff Norman" <cliffnorman@sbcglobal.net>]

The SWQN is a non-profit organization that exists to facilitate
communication and learning between people who are focused on building a
system of improvement.

This year we will have a two-day meeting dedicated to "Integrating New Ideas
for Improvement". This meeting will be held in San Antonio on June 12-13,
2002.

Between now and our meeting, we will be looking for some great examples of
integrating new ideas, approaches, and methods into your improvement
strategies. Understanding how "new things" fit into our quality strategies
is a critical aspect of a sustainable system for improvement. Dr. Deming's
System of Profound Knowledge and Quality as a Business Strategy are
frameworks that encourage this continued refinement and growth. If you would
like to attend or present at our meeting in San Antonio, please go to the
following Web site. There you will find a registration form to attend the
session and a form to propose a topic for presentation. Look forward to
seeing you in San Antonio:

http://apiweb.org/SQN.htm

Sincerely,


Clifford L. Norman
Associates in Process Improvement