RE: Scientific evidence

[Miller Charles L SSSD <MillerCL@SUPSHIP.NAVY.MIL>]

  Miller Charles L SSSD wrote:

>  Sopk:
>  - Appreciation for a system
>  - Knowledge about variation
>  - Theory of knowledge
>  - Psychology
>
>  All are acting together.  Having predictability of you outputs and
knowing
>the kind of business you are in, puts Management (prediction) on
>solid/ground based upon operational definitions and the Aim of the system.
>Then as Dr. Deming said, "With luck," you may succeed.
>  Your luck is given a better edge by having customers who rave about you
>products and services (loyal consumers and customers).  
>  For about twenty years, that I can remember, my Grandfather would only
buy
>Oldsmobile automobiles.  He would shop around for used ones. They had to be
>Oldsmobile.  He told us and any one who would listen, why he only bought
>Oldsmobile.  The time window I am remembering was 1950 to 1970.  
>  My Grandfather never changed his opinion up to the day he died.  
>  Now General Motors has discontinued the Oldsmobile. 
>
>  My input is: I need others in order for me to improve.  George Washington
>did not win a war or save a country.  He was a figure head for a successful
>movement.  Others helped him.  Queen Elizabeth did not save lives of
>children.  She was a figure head of a successful movement.  Others helped
>her.
>  "Short of experimental evidence, how do I prove, to
> myself and to others, that a change should be made and it is beneficial?"

>  Managers (Predictors) who know their business and listen to outsiders
>until they understand the outsider.  Managers (Predictors) who nurture the
>white spaces in their organization.  Managers (Predictors) who see the aim
>at work throughout the organization.  
>  Managers (Predictors), who are willing to risk transformation because of
>the theory that it will improve ability towards aim.  
>  One success indicator is that others commit to the transformation and
>theory too, over time.  One success indicator is that Consumers are
>delighted and raving about your product and/or service.  One success
>indicator is orders are predictable.  One success indicator is that your
>community relates to your business in a positive manner.
>One success indicator is the number of lost customers over time of
>transformation being very low.  
>
>  Hope this helps,
>  Respectfully,
>  Charlie
>  millercl@supship.navy.mil
>   
>
>-----Original Message-----
>From: David Kerridge [mailto:dfkerridge@mac.com]
>Sent: Saturday, April 13, 2002 3:00 AM
>To: den.list@deming.ces.clemson.edu
>Subject: Scientific evidence*