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Re: Financial data
- Subject: Re: Financial data
- From: "mawoolb" <mawoolb@ppco.com>
- Date: Thu, 16 May 2002 13:21:52 -0500
Here are some ideas. Not great wisdom perhaps, but things that seem to
work.
What is the aim of the company. Best customer service? Low cost producer?
Highest margin sales in sector? Long term production stability?
Once the aim is established, the Demining question is, "by what means..."
What processes and systems is managment going to sponsor to pursue the aim?
Once the processes are established, measure them. If you are establishing a
new process to meet the aim, then measure implementation steps or
organization penatration. If the process is established, measure the areas
in the process where improvement is supposed to happen. You mentioned cycle
time, that's a good one. MTBF in a manufacturing process. Scrap and waste
is a good indicator of a system's health. Scrap and waste in a white coller
environment can be measure in terms of waiting time. Waiting on
instructions. Waiting on upstream processing. Waiting on crititcal tools.
These are elaborations on cycle time. Results are only results, processes
produce the results. You can't manage results
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