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Re: Systems thinking in the UK
- Subject: Re: Systems thinking in the UK
- From: Roger Key <roger.key@onet.co.uk@pop3.onet.co.uk>
- Date: Mon, 17 Jun 2002 10:13:13 +0100
In response to John C's response on the expectation raised by systems
thinking in organisations.
Such agreement!
The edges we put on systems are just that , a frame we use to reduce
the system to chunks. We then take those chunks as having real
meaning to the system - organisations etc. As far as one part of the
system is concerned the frame may be better put encompassing Sales
from Co A and Purchasing from Co B, we frame as Co A and Co B and
then seem to assume that these boundaries are meaningful.
What expectations does systems thinking raise in an organisation. ST
is a way of thinking, a model for the world, it raises nothing. It
is the application and the people that raise expectations. What
expectations should be raised by people using systems thinking? Well
that is a different issue. I have seen and actually do raise
expectation based on outcomes rather than the system - less waste,
less variation, more understanding etc. This is a real dodgy
approach if we really think systemically, but so easy to do. we live
in a reductionist world that likes to have nice simple outcome based
predictions - expectations. ST will have some impact on these and we
may be able to predict that we will reduce waste, increase
performance, but these are the real little unimportant things that
come out of systems thinking and to support focus on them - to me -
seems to be dragging the thinking back to cause and effect.
R
--
Roger.
---------------------------------oooOOOooo--------------------------------------Roger
C. Key mailto:roger.key@onet.co.uk
Prescient - The Whole as One
(44) 01639 871062
Web based training for Organisations, http://virtual-deming.com
Leadership and Life!
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