Re: Shining example.

[CTCONCEPT@aol.com]

In a message dated 09/18/2002 1:26:33 AM Pacific Daylight Time, 
thesfg1@cox.net writes:


> I found it fascinating reading, and the professor gives proper credit where
> credit is due.
> 
> See what you think. I hope we will find that there are similar examples out
> there that we may not know about just yet.

Dr Batalden is the course teacher for this.  Dr Batalden was with HCA as its 
Corporate VP for Quality before HCA was sold.  He went on to Dartmouth where 
he is teaching physicians, residents and interns the power of continuous 
improvement based on Dr Deming's work.  Paul at HCA helped assemble and 
taught in a world class premier Quality 101 type course for healthcare 
professionals.   He is one of the foundersr and current board member of the 
Institute for Healthcare Improvement.  He is mentioned in Out of the Crisis, 
pages 199 through 203 describing the 14 points for medical services. 
  
Byron Murray
Corporate Transformation Concepts
289 Harvey Avenue
Eugene, Oregon 97404
541-607-8702
email:  ctconcept@aol.com