Shining Example

["John Constantine" <thesfg1@cox.net>]

Bob offers food for thought. How does one indicate an institution,
organization, operation or agency which utilizes Deming/Shewhart thinking as
a basis for its functioning? Clarity of thought was missing from my original
message.

I should rather have said that I would have enjoyed the course offered by
the good doctor, if I were back in the health care field. As his
contribution was noted in OOTC, as were other corporate entities in other
books, I wonder what Dr. Deming was thinking. I can only guess that he
supported system thinking where it showed that it works, and had no time for
those who were unwilling to see the opportunities in it. But I don't know
for sure.

When I am asked to provide proof that will move an organization to transform
their thinking etc., what shall I or anyone  utilize?

My electric billing provides some interesting material. Knowing what I know,
I am more aware now than I was before about why the XmR Chart shows what it
does.

Turns out three months were exceptional. Those were the same three months
when I increased my usage in order to decrease the temp, thereby causing the
ac to further ice over.

Seems that the filter needs to be changed more often, lessening the
potential of icing. The hotter it got, the more energy I used by making the
ac unit work harder than it had to. The more it iced, the worse it got, in a
cycle of increasing energy need and hotter temperatures.

So...de-icing decreased the need for energy, thereby making the ac work less
while cooling the house more.

I can see it working in the graph...asking why answered the question.
Amazing stuff, this charting business...

This is real. This I can explain to others whose billing (or anything) they
can understand.

Another shining example, but don't quote me. :)

________________
John Constantine
Phoenix, Arizona