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Re: Am I on the Right Track?
- Subject: Re: Am I on the Right Track?
- From: "Richard Hulse" <RHulse@radionz.co.nz>
- Date: Wed, 12 Mar 2003 09:50:04 +1300
I have found it useful to think of variation as a symptom.
You measure variation to see how the system (process) is doing.
In order to get 'symptomatic relief' the system must be improved.
Not all improvements will automatically result in reduced variation though...
Richard
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