Anthony D Jones MA Ashton under Lyne Tameside
wrote, in part: ============= begin quote =========
I am a tax-payer and former employee of Tameside council in the north of England, a council with a high profile use of Dr Deming's philosophy. It is also a very unpopular council with it's tax-payers and a bullying council with its staff. (Remember the 14 points. "No exhortations","Co-operation not conflict")
Because the Tameside council had such a good reputation, I would be very interested, and believe others on this list would also, It would help greatly if Anthony Jones would expand a bit. What are the specifics that cause you to see the council as violating Deming's ideas whilst proclaiming themselves followers?========= end quote