Re: Root cause???

["Robert Bacal" <ceo@work911.com>]

On 26 Jun 2003 at 0:23, Al Viswanathan wrote:

> What is the definition of the term "root cause"?  How does one find
> the "root cause"? How would I know I have found the "root cause"?  Is
> there anything called the "root cause"? I am looking forward to learn
> from answers to these questions.

Some good questions. I suspect, like most things, the determination 
of what is a root cause is subjective, and in fact the concept is 
pretty much broken. There is hardly ever a single root cause for 
anything.

It's kind of a holy grail...important to look for, not possible to 
find definitively upfront (one of course will know one's got it if 
one eliminates it and sees the results).

Robert Bacal
http://performance-appraisals.org, Performance Management Resource 
Center. http://articles911.com - Over 2000 work related articles 
listed. http://relationships911.org for the relationships library.