Lack of Deming Presence

[Richard Danjin <102104.1751@compuserve.com>]

  Robert Bacal's comments do not deserve vitriol. My reason for saying this
is that his remarks are simply a statement of today's reality.
  Saying that Deming's work is seriously flawed; I cannot agree.  How would
one revise and further develop the red bead or funnel?  As to psychology,
Deming never really said that much about psychology in either Quality
Productivity and Competitive Position or Out of the Crisis (I omit the book
Theory of Profound Knowledge and its "Revision").  Robert's remarks however
are, sad to say, generally correct.  When I occasionally find myself in
Border's or Dalton's Bookstores, and like a moth to the flame, go straight
to the business book section, scanning titles that in my experience might
have some Deming influence or reference, I find with great sadness little
or no Deming reference in indexes, let alone any books by or on Deming.
  Corporations and companies continue down the road of "profits first,"
products and service second with customers third and workers last,
environmental issues and corporate citizenship being treated as public
relations- unecessary expense.
  Deming, unlike Crosby with his pragmatic 14 steps each with 5 sequential
criteria, or Juran's Sixteen Sequential Steps (neither of which since the
20 years of their notoriety are to be found to any degree of significance
in the bookstore, literature or educational institutions>, has no pragmatic
process.
  Unfortunately, 900 Den-list participants in 27 countries, the list itself
with Jim Clausan's invaluable work, the Deming Institute with its
conferences and highly regarded Board, have not been able to increase the
brightness of the light of Deming's work.
  S. Cheeks, in my humble opinion, has hit the nail on the head as to why
this Deming diminishment has and is occurring "by what method."
  May I be so presumptious as to attempt to answer the question?   By what
Method...?  "By controling variation"  
  I am a "true believer" (Eric Hoffer) in what Deming was trying to do and
his method of doing it.  He was like a Zen master, leading his students on
a journey of discovery culminating in enlightenment.

Dick Danjin
Making Things Run Well
102104.1751@compuserve.com
(989) 836-2568