Re: REQUEST: verification of source document containing the following W.Edwards Deming quote

[PHILHOOVER@aol.com]

" If Quality Improvement could be reduced to one thought, it would be to 
reduce variation. Understanding Variation is the key to success in Quality and in  
Business. "

I heard Kosaku Yoshida say this, or words very similar,  at a Deming User 
Group meeting in San Diego, CA.  Yoshida's book, "New Economic Principles in 
America - Competition and Cooperation" is the footnote on page 75 of "The New 
Economics".

Phil Monroe
DEMCOM Consulting Group