Re: Quality Improvement - Meetings

[John Hunter <deming@ilema.net>]

--- acox@nec.co.nz wrote:
>>> People here have become averse to meetings and they are seen as talk shops where there is no real outcome.  I am planning to put some parameters around proposed meetings such as minutes/ agendas/action points and the like which everyone must stick to, also time limits on meetings and the backing of Senior management and may be it will fly. <<<

For help making meetings more productive I suggest the Team Handbook by Peter Scholtes (www.pscholtes.com) et.al.: the 3rd Edition was recently published.  also, the Leader's Handbook by Peter is great.

   John Hunter
   Curious Cat Management Improvement Books 
   http://curiouscat.com/management/