What precipitates the transformation?

["Prevette, Steven S" <Steven_S_Prevette@rl.gov>]

A deputy to one of the company VP's has asked me:

The bridge that drives one Co. to transition and use SPC [and other Deming
and Systems Thinking ideas] vs. others who don't pursue it is still a bit of
a mystery to me----Is it like addictions-you have to hit rock bottom before
you start improving--have to admit your failure/ mistakes--or have the right
personalities in place or luck or all of these---??

I have provided some of my ideas to him, but I thought I would throw open
the discussion.  

Steve Prevette
Occupational Safety and Health
Fluor Hanford, A Fluor Global Services Company
ASQ Certified Quality Engineer
steven_s_prevette@rl.gov
509-373-9371