Re: PDSA & Enumerative -vs.- analytical approaches

[Al Viswanathan <alv1@gte.net>]

"Mack, Wayne" wrote:
> 
> I believe both John and Del may be right.  As Dr. Deming noted, new
> knowledge must come from outside the system, but the decision to act upon
> the new knowledge must come from within the system.
> 
> Wayne Mack


My thoughts went to the old Japanese poem quoted by Dr. Deming on page
177 of his book "Out of the Crisis":

"Is it the bell that rings,
Is it the hammer that rings,
Or is it the meeting of the two that rings?"

Hope this helps.

Al Viswanathan
alv1@gte.net
(425)-747-7575