RE: A question for clarification

["Prevette, Steven S" <Steven_S_Prevette@rl.gov>]

>Alan asked, "... assuming Dr Deming really did say that new knowledge MUST
come from OUTSIDE the system, how can we explain the generation of genuinely
new knowledge from within a system?"

One point I would like to make is that there generally are certain oddballs
and eccentric wierdos (Tom Peters' politely calls them "freaks") who exist
within a company, but are "outside" of the accepted system.  Lockheed's
"Skunk Works" might be the most famous example.

Steve Prevette
Occupational Safety and Health
Fluor Hanford, A Fluor Government Group Project
ASQ Certified Quality Engineer
steven_s_prevette@rl.gov
509-373-9371