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Re: REQUEST: CI and PM



> I'm carrying out a MSc. thesis on the support of performance
> measurement 
> to continuous improvement process in ISO 9001:2000 registered
> companies. 
> Can anyone help me sending me some hints, references etc.? 

Drop as note to John Seddon  <john@vanguardconsult.co.uk> and he will
fill your head with reason why such measurements are a bad idea.
Myron Tribus



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