RE: The Desire to do better

["Richard" <Richard@zultner.com>]

Ivan Webb [mailto:Ivan.Webb@bigpond.com] wrote: 
1. Fostering the desire to do better in an organization is a management
responsibility. 2. Management should demonstrate that it values things being
done better. 3. Making it easier to do better is one of the most sincere
ways demonstrate. 4. Management's application of SoPK is one of the best
ways to achieve the above.  ... 
[REZ>] I have a question: how can you tell if management (or even a single
manager) is applying the System of Profound Knowledge, or not? For example,
you are talking with a manager (or worker) and have only a few minutes to
determine if Dr. Deming's teachings are being applied in practice. What do
you ask about? What are the most distinctive practices indicative of SoPK
application? [And no, you cannot just ask, "do you know, and apply, Dr.
Deming's System of Profound Knowledge?"]
Regards, Richard Zultner