DEN Discussion List Archive

[Date Prev][Date Next][Date Index] [Thread Index] [Author Index]

TARGET SETTING



Can anyone help me marshal arguments against target setting, especially in the public service where (in the UK at least) it is rampant. I don't need convincing myself and amongst my other collections of information I have a set of examples of the baleful effect of targets (not difficult to find). What I'm looking for are "killer arguments" that I can use to persuade those espousing or accepting the target culture, without having to get too philosophical (they're busy people...). Some are politicians who see it as the only effective way to hold public services to account.

Please don't tell me to read a chapter in a book.
The people I need to convince are not likely to be amenable to "Deming/Shewhart/whoever says..."

All thoughts gratefully received. Thank you.



Roger White




DEN Home | Main Index | Thread Index | Author Index