Re: Target Setting

[John Hunter <managementimprovement@gmail.com>]

Thanks for this message.  I think at times we forget the type of
precision Deming included with his ideas.  There is  a big difference
between *arbitrary numerical* targets and targets.

We might want to avoid disagrements over what is arbitrary by saying
no targets at all, but that is not accurate.  I find it helpful to
rememember the complexity required to effectively manage using
Deming's ideas, even if it makes our jobs more complicated.


     John Hunter
     www.johnhunter.com

On 9/12/05, David Kerridge <dfkerridge@mac.com> wrote:
> We must bear in mind that the objection is not to targets as such, but
> to *arbitrary numerical* targets.