RE: Just Do It, Importance of Variation

[TJclark@aol.com]

Phil,
 
Couldn't agree more on the importance of variation and that it is  a 
cornerstone of Deming's teachings. 
 
I think one of the barriers for understanding variation is that it is often  
described using a statistical frame of reference. In the ASQ glossary for  
example, variation is defined as a change in data, characteristic or  function 
caused by one of four factors: special causes, common causes, tampering  or 
structural variation.  
 
ASQ recently updated their  description of variation which is  posted on 
their website: 
_http://www.asq.org/learn-about-quality/variation/overview/overview.html_ 
 
 
Tim Clark
_tjclark@aol.com_ (mailto:tjclark@aol.com)