Re: System vs Individual

[PHILHOOVER@aol.com]

Many, Many thanks to Jim McKinley for finding the Dec 1993 article I had 
referred to.   It is good to have the exact quote.

One might argue that Deming's comment, "All that happens comes from the 
system, not the workers," he says. "It's absolutely frightening, . . . . just 
frightening" was in reference to the Red Bead experiment only.

I personally think the intent of Dr. Deming could be more universal.

Phil Monroe