RE: PDSA vs Theory of Knowledge

["John K. Balor" <balor1999@yahoo.com>]

I like the message from Ian Graham very much.  From my point of view it seems as Deming was almost forced to assemble something like the 14 points as obviously nobody understood a single word of what he was talking about.  As he said in The New Economics, however, the main insights on how to manage a company cannot be understood by a random list but by what he referred to as "profound knowledge" (SoPK).  The SoPK is more or less identical to F. W. Taylor's principles of Scientific Management, the "mystery" of Deming's message, of course, being that one should approach management in a scientific manner.
   
  John Balor