Quality Matrix updated

["Jim Clauson, Breakthrough Systems" <jim@jclauson.com>]

DENizens,

Those of you than have been on the DEN for a long time may remember 
Jake Hodges posting his Quality Philosopher's Matrix in 1998 and 
1999; which provided a comparison of Deming, Juran, Crosby, 
Feigenbaum, Ishikawa, and Shewhart.

He has been updating the Matrix for his classes and it is now the 64 
page pdf:  Managing Quality Workbook.   I have posted it on his page 
on the DEN website 
at:  http://deming.ces.clemson.edu/pub/den/deming_hodges1.htm

Jim Clauson, Moderator
Deming Electronic Network