Re: Unions and Quality

[Tom Dulz <dulz@hereintown.net>]

I have a PBS video of Deming where the interviewer asks him directly: is
he "against unions" and he clearly says, "no."  Deming goes on to say
that unions are part of the system.  I don't remember the rest of the
details without running the video again, but the point is that Deming
clearly was not anti-union.

Cheers

Tom Dulz
Frostburg State University
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