Need Citation for Deming Quote on Thinking!

[KromkowskiNoSpam@aol.com]

Have you asked Petersen at JHU?

If Petersen doesn't know, then it's probably apocryphal.

 >> I'm a master's candidate in management at Johns
Hopkins University. I want to include a quote from
Deming in my master's thesis but don't have a
citation:
  "The greatest leverage for improvement lies not 
changing the way we work, but in how we think."
   My final project is on systems thinking.<<

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