Re: Validating the 25% in COQ

[TQNELSON@aol.com]

In a message dated 5/4/1999 11:19:36 PM Pacific Daylight Time, ilx@execpc.com 
writes:

<< Another way to open  the mind is with a flow chart or process map. >>

One other quick and excellent way I have found applicable in both white and 
blue collar jobs is "to identify, by individual, all rework." Re-review, 
re-type, re-write, re-machine, re-issue, re-anything.

Ask yourself the question as you go through tomorrow, every 1/2 hour or so, 
"Is what I am doing right now original work that is adding a new value to my 
customer? (If not it is rework.) Why am I doing it? What 'chain of events' 
(all rework and waste) is it a part of? What are the labor and material 
costs? What could those funds have been used for?"

The answer to the last two questions can get downright scary real quick.

Del Nelson
American River College

When "We, the people........"
are replaced by dollars, profits, and greed,
it is time to start over.
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