FW: Where is the Evidence?

["Carlos H. Mendez S." <qteam@guate.net>]

Hola Denizens:
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Roger Key wrote: "In response to Frank's original mail, Carlos has 
attempted to supply some evidence, rather than ask questions such as - "Who 
trained the staff" in relation to the original posting. Carlos has looked 
at the first level of abstraction in his systems, and found 60% and 99% 
systemic causes.  However I have to ask, what caused the 40% and 1%."
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I agree and I will get to that, as I move on improving my course. In fact, 
next year I'm planning to use a totally different  approach to the way I 
teach, the idea is to see how this impacts the learning.

In both cases I provided, that is, lab operators and students , I guess I 
should have said:  "so far I have found systemic evidence for 99% and 60% 
of the results, respectively. I'm still searching for more".

Why I'm doing this? because I'm interested in finding evidence to an idea 
that is interesting and important, but is not easy to sell to individuals 
when the only evidence I have is: Dr. Deming said so.

What I noticed before I started doing all this searching, was that when I 
did the Read Bead Experiment, my students would say something like: Well, 
in the experiment, performance is totally defined my the system, but that 
is not real life. I don't think Dr. Deming is right on the idea that the 
vast majority of the results is system define, at least not in education 
and not in sales".

After the evidence, with their own data, they start getting the point, that 
is, of focusing in understanding the system, a not in judging and putting 
people into slots.

Thanks for reading.
Carlos Mendez
Invenia, S.A.
Guatemala, Central America
qteam@guate.net <mailto:qteam@guate.net>
"I used to have three theories on how not to have babies.
Now I have three babies, and no theories!"
"Yo tenia tres teorias sobre como no tener bebes.
?Ahora tengo tres bebes y ninguna teoria!"
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