BDA BN: 24 June: Distance Deming

[Alan Mossman <alanmossman@compuserve.com>]

Please copy this to others who may be interested particularly in S Wales.
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    BDA Bristol Network 
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The British Deming Association Bristol Network 
aim is "to provide a window on the application of 
the Deming approach to management and 
opportunities to study it." 

This note contains details of an additional meeting with 
     Jim Clauson, DEN Moderator  and 
     Dr Larry Quick of Aurora University.
We are very grateful to Marshals in Newport for sponsoring this meeting.

The Bristol Network serves the GL, NP, HR, WR, 
SN, TA, BA & BS  postcodes.
We welcome visitors.  Please copy this to others 
who may be interested
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Thursday June 24 1800 for 1830 to 2100
with the support of Marshalls plc
British Steel Orb Conference Centre, Newport, Gwent.  
--members Pound10, guests Pound15.
directions below
please tell Alan Mossman if you plan to come.

Distance Deming  -- "A Daring Deming Do"
Learning Quality and Systems Management on the internet

Jim Clauson, moderator of the Deming Electronic Network (DEN) 
     and Director of the Deming Quality Management Certificate at 
     Roane State Community College, Harriman, TN

Dr Larry Quick, Director, Quality and Systems Management Program, 
     Aurora University

*********************************************************************
Aurora University offers two distance programs based upon the Deming
Management Philosophy. All modules are offered via the Internet and last
eight weeks.  In his presentation Larry  will provide a brief
history of Aurora University's Distance Deming Program, a description of
AU's two Deming management certificate programs, and will answer any and
all questions regarding 
          faculty, 
          program advisors, 
          course content,
          necessary technology, and 
          AU policies. 

He will also describe plans for a 12 course online MBA based upon the 
Deming Management Philosophy.

Larry is a founding director of the Chicago Deming Association and
an Associate Professor of Management in the School of Business and
Professional Studies at Aurora University.  He received his doctorate in
Industrial Engineering and Management Sciences from Northwestern
University. Larry is currently director of the W. Edwards Deming Center
for Ethical Leadership at Aurora University. His research interests
include the Deming Management Philosophy, Jungian Analytical Psychology,
and business ethics.   Aurora University is a fully accredited private 
university with an enrollment of 4000 students and is located 30 miles 
west 
of Chicago, Illinois. The University was founded in 1893.

you can find programme details at:
Larry's Quality and Systems Management Program 
     http://www.aurora.edu/qsm/index.html
*****************************************************************

Jim's Deming Quality Management Certificate
     http://jclauson.com/rscc

Jim has been delivering Deming-based credit and non-credit courseware
via the internet since 1993 and has been called "... one of the foremost
CyberEducators of our time."  Jim has taught online for 4 different 
colleges in the last 6 years and will open the Deming Virtual College
later this summer.

The Deming QM Certificate consists of 6 16-week courses and is the
only undergraduate course of its kind.
*******************************************************************

-----------------------------------------------------------
This seminar will also be offered:
June 22 to BDA NE 0930 for 1000 to lunch
     Kirkdale Conference Centre (tel: Jan Keene 01484 711462) 
     details from Alan Winlow tel 01422 306406  
     <mailto: alan.winlow@marshalls.co.uk>
June 25 to BDA Eastern 
     details from Phil Richardson 01760 440161  
     <mailto: "Phil Richardson" par@primex.co.uk>
-----------------------------------------------------------

David Oliver, a senior accountant with Marshalls plc in Halifax is in his 
first year on the Aurora programme.  He writes :

Aurora University are, to my knowledge, the first to offer a "Distance 
Learning Course" via the internet on the subject of quality systems.  
This course is based upon the philosophy of Dr. Deming.  Candidates are 
required to hold a degree, since this is a post graduate course and will 
lead to a Certificate or Advanced Certificate in Deming Management, with 
an opportunity to obtain an MBA after completion of the Advanced 
Certificate.

Phase 1 consists of :
1) Deming's System of Profound Knowledge
2) Managing Variation and Work Flow
3) Achieving Purpose through Teamwork
4) Deming- Based Financial Management.

Successful completion of these four courses leads to a Certificate in 
Deming Management.

The successful completion of second phase leads to the Advanced 
Certificate.  It consists of:
5) Deming - based Human Resource Management
6) Creating Customer Value
7) Leading the Deming Transformation.

The candidates on my course were divided into two small teams, and we 
were encouraged to talk to one another via the Web Board or the chat 
facility.  At the beginning of each week, the work for that week was 
posted, this  involved reading, researching and discussions.  Each weeks 
work systematically built up to cover the topic.  Along with the weekly 
work we had to prepare our assignment, this is similar to writing an 
article or paper, my first assignment was "An analysis of existing 
management practices in my company and how to improve them now and in the 
future".  The application of the teachings to our own organisations had a 
profound impact upon me, it really made me to start to appreciate what 
Deming's philosophies are all about and how powerful they really are.
 
Each subject takes about eight or nine weeks to complete and involves 
many discussions via a Web Board where candidates can post their own 
ideas, observations, problems  and experiences, based on the subject 
matter of the week.  I have found this aspect fascinating, learning about 
other organisations and their problems, all of these being in the States. 
I am  the only participant from the UK, but despite the distances 
involved I have been surprised just how similar many of our problems are. 

This course is the most interesting one that I have ever undertaken, but 
I have not found it easy. I was surprised at just how much time was 
needed, probably something like sixteen hours per week, but I know that 
it will be worth the effort. Today, January 18th  we start the second 
section, Variation and Work Flow and having read the details of the 
course I can immediately see just how relevant and  important this topic 
is for our organisation.  Perhaps, the most important aspect of a course 
such as this, is the practical application of the theory in your own 
working environment, not only does this enhance one's learning, but there 
is real potential to make a difference.

If you plan to attend please tell Alan Mossman

============================
DO COME! If you haven't attended before, it's a great opportunity to share
ideas, problems and experiences with fellow members of the BDA and learn
from guest presenters. Guests are welcome - you do not have to be a BDA
member to attend. Meetings are always fun and friendly, and always helpful
re. developing Deming thinking and applying it in the workplace. Costs are
shared, so it's cheap too!

L10.00 for members L15 for guests


The programme for the evening is:
1800	arrival and networking + refreshments
1830	Welcome, Notices, Introductions
1840	Interactive presentation followed by 
		        Plenary discussion/questions
2100	Study (PDSA); What's new ?
          o How does this relate to the System of Profound Knowledge  
		        o What questions remain unanswered?  
	        	o What am I going to do differently ? 
		        o What was good about the meeting overall?
		        o What could be improved ? 

Getting to . . . Orb Conference Centre, Newport, Gwent. 01633 294540

free car parking on site.

by car 
from M4 J24 take A455 South, 
     straight across at three roundabouts, 
     then left on B4237 direction transporter bridge opposite Lysaght 
Institute.  
     Orb Centre is ca 300m on right.

from M4 J26 A 4042 south, 
     second exit A 467 East, over river, 
     at roundabout 270(deg) right turn into Corporation Rd  
     pass Newport RFC ground on right, 
     straight across A48. 
     Turn right after Lysaght Institute on B4237 direction transporter 
bridge.  
     Orb Centre is ca 300m on right.

by train to Newport station, then 3 km taxi ride
 
===============
Other meetings

June 14 (Monday)  1800 for 1830 to 1915
Kingswood Civic Centre, Bristol
Applying Deming thinking: what's the bottom line ? 
the impact of the Deming way of management on the 
balance sheet.
Jim MacIngvale, CEO of Gallery Furniture, Texas 
details: Alan Mossman 01453 765611 
alanmossman@compuserve.com

June 23  (Weds)     0900 for 0930 until 1700
After Self-Assessment: 
BEM questionnaire -- been there, done that 
what are the next steps to improvement ?
Alan Clark, Key Business Systems
Jim Clauson (DEN moderator & Baldridge Assessor)
Terry Peterson, Excelsis
Westhill College, Birmingham Pound146.88 
details: 01527 61929, sales@keybiz.com 

Weds 23 June -- 1815 for 1845 to 2100
Institute of Personnel and Development (IPD)
at Stroud and Swindon BS, Stroud
"From Hunter to Harvester" -- culture change at the Pru:
an HR perspective
Marek Gitlin, Head of Management Development, Pru Retail.
***This is an IPD meeting. ***
Please ask Irene Freebury if you wish to attend as a guest of IPD  
tel 01452 423461 (fax 01452 307697).

July 8  (Thur)  1000 for 1030 to 1600 
tba   details: Keith Bowden 0118 942 6735  kbowden@compuserve.com
==============
For 1999/2000 the Steering Group are planning an exciting programme of 
alternating day and evening meetings at around six weekly intervals.  
Topics will probably include Tomorrow's Company, Juran and Deming, Six 
Sigma Culture Change, and at least one company visit. Dates and more 
information in the next month or so.  Thanks to all those who have 
already contributed ideas -- Its still not too late to do so.  All day 
meetings give us a lot more scope.  And if you would be prepared to host 
a day or an evening meeting we'd love to hear from you.

Roy Greenhalgh   rgreenh@ibm.net
Mal Owen   mhowen@globalnet.co.uk
Richard Wilford   Richard.Wilford@hmrag.com
Alan Mossman   alanmossman@compuserve.com
fax: 01453 763083 phone: 01453 765611
==============
and also: 

BDA public seminars
Seminars in Nottingham 
further details from BDA 01722 412138 
deminguk@aol.com

16-18 June
-- BDA Conference 1999--
Transformation forum
details: www.deming.org.uk 
or from  01722 412138   deminguk@aol.com

Alan Mossman  <mailto: alanmossman@compuserve.com>
19 Whitehall STROUD GL5 1HA UK   01453 765611  fax: 01453 763083
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